Cancellation Policy:

• Reservations can be cancelled up to 48 hours prior to departure time for a 100% refund.
• Cancellations made from 48 to 24 hours before departure are subject to a 50% penalty.
• Cancellations received within 24 hours or less are subject to a 100% penalty.
• No-shows are penalized at 100%.

Modification Policy:

• Modification requests are subject to availability.
• If accommodating a date change is not possible, our cancellation terms will apply.

General Policies:

• Your reservation is confirmed and fully paid at the time of purchase.
• Cancellation does not apply due to weather conditions.
• We have the flexibility to change dates and times depending on the activity to be carried out.
• For modifications and cancellations, a written request via email is required.
• Any unused reserved service will be considered a non-refundable NO SHOW. By booking our activities online through PayPal services, you accept this condition, nullifying any possible claim for a refund on your purchase.